As your security company continues to grow, it’s important to streamline and improve your security guard services to ensure optimal safety for your clients. Processes that can be optimized are: checkpoints, incident reporting, security patrol procedures and the training of your guards. In this article we’ll tell you more about how you can streamline and improve your security guard services and how the right tools and technologies can help you with this.
Checkpoints are an essential security guard patrol procedure. By setting up checkpoints and streamlining the process with the right technology (such as mobile apps), you know that the right people are in the right place, so objects are well protected.
Checkpoints aren’t only important to know if the right people are in the right place and at the right time, they also ensure increased transparency for your clients. By using a security guard patrol system like SequriX your guards can log all activities and checkpoints, making all details at those checkpoints visible for both you and your clients.
Not only are checkpoints important with building a trusting and transparent relationship with clients, but they also ensure that your employees can be held accountable for their shifts. This is done by using NFC, GPS or barcode technology for checkpoints, ensuring that all the activities are carried out like planned.
Checkpoints can be completed automatically during the mobile patrol of your guards. By using a security guard patrol system, a timestamp will be added for when a checkpoint was scanned. This way you can quickly and accurately track when a guard visited and completed a checkpoint and whether they’ve finished their patrol route.
By automating this process, you minimize the chances of human errors, such as guards forgetting to log a checkpoint. This ensures a more reliable and transparent security guard service for your clients and optimized security patrol procedures.
When an incident happens, it’s crucial that this is accurately and timely reported. Digital solutions, such as mobile applications and security guard patrol systems allow your guards to document incidents quickly. Often these solutions also offer a photo feature, making it easier for customers to see what has happened.
Accurate and timely reporting in case of incidents is important because your clients will want to know when and if an object was last checked. This helps you investigate what exactly happened and when. It also helps you to quickly address and solve an incident.
By using a security guard management system, incidents can be reported in a uniform way and shared with all the relevant parties. This helps you reduce the risk of further incidents and makes it possible to approach security more proactively.
The process of reporting an incident may be hindered by language barriers or the difficulty to describe a situation accurately. Using a security guard management software like SequriX offers a solution for this with situation-specific standard texts. Additionally, a photo feature makes for a quick and straightforward way to document incidents.
Proper patrol routes are essential for effective security. They make sure that all critical areas are covered, and that no area is left unmonitored.
A reason why your company should have proper security guard patrol procedures is so you can optimize these routes to maximize coverage and minimize the time spent on patrolling. This way you can offer the best services to your clients. In turn, this leads to a trusted relationship and the ability to keep customers. But not only that, by optimizing your security guard patrol procedure you’re also able to stay competitive.
Optimizing security guard patrol procedures can be done by using GPS-enabled devices. This way you’re able to track your security guards in real-time and ensure that they are following their planned route and visit the right checkpoints. This way they’re accountable for their routes. It also allows you to adjust patrol strategies when needed.
SequriX is a security guard management software that can help you with optimizing your security guard patrol procedures. The software can help you identify checkpoints at which problems occur more often than at others. This way you can change patrol routes to secure specific checkpoints better. Next to that, SequriX offers an easy way to create and adjust shifts, routes and task assignments. Giving your employees a digital to-do-list for their shifts so they know exactly where to be and what to do. This minimizes the possibility of missing a checkpoint or crucial task.
Training and professional development are essential for security professionals to stay up-to-date with the latest trends, technologies and techniques. This is why it’s important to invest in the regular training of your employees. These trainings should not only cover theoretical aspects, but also practical aspects of their jobs.
Not only is training important to stay up-to-date, but it also helps with boosting your operational efficiency and meeting the ever-changing demands of your customers. Making training critical for optimal security.
Key components of effective training include hands-on practical training, incentivizing learning and user-friendly software and tools.
In the digital world of today it’s becoming essential to integrate modern technologies to be able to provide the best security services possible. By implementing a security guard tracking system you’re able to plan the routes and shifts of employees, making sure they’re always at the right place at the right time. Within the system, security guards are able to log their routes and important information like incidents, automatically creating reports that can be sent to your customers.
SequriX is an all-in-one security guard management software that offers a wide range of functionalities to streamline and improve your security guard services. Within our software you’re able to optimize guarding with a user-friendly app, automatically assign guards for alarm interventions and automatically send reports to your customers.