Globe Security chose SequriX to gain more control over their mobile surveillance operations. By switching to one integrated platform, the company regained full oversight of planning, execution, and reporting. The result: a more professional approach, smoother collaboration with partners, and greater insight for both employees and clients.
About the client: Globe Security
Globe Security is part of the family-owned Globe Group and operates in mobile patrol services in the Zelhem region of the Netherlands. The company has been using SequriX since 2017. With a professional and committed team, Globe Security provides security for healthcare facilities, commercial buildings, and events. Reporting plays a crucial role in their services, which is why they chose SequriX: a smart and scalable solution for greater control and visibility.
More about Globe Security
Challenges
Before adopting SequriX, Globe Security relied on an external dispatch service. This meant they didn’t have full control over the execution of their mobile surveillance tasks. As the company grew, this setup became increasingly undesirable. There was a clear need for a more professional and structured approach—one where planning, execution, and reporting could all be managed in-house.
Gerard Wijnia, Operations Director at Globe Security, was already familiar with SequriX and immediately recognized the added value of the platform: more control, greater oversight, and a step forward in professionalizing the business. The decision to switch was made quickly.
Solutions
After a smooth implementation, SequriX almost immediately delivered the functionality Globe Security was looking for. The ability to manage their own planning and reporting returned full control to the company. Collaboration with partner companies also became much easier and more transparent thanks to the SequriX Hub.
Following the initial rollout, Globe Security requested additional features. SequriX actively responded with custom solutions—many of which later proved valuable to other users as well. This responsiveness and flexibility underline SequriX’s strength as a collaborative and forward-thinking partner.
Results
The switch to SequriX marked a significant step forward in the professionalization of Globe Security’s daily operations. Real-time digital reports, including photos, now provide immediate insight into completed tasks. For clients, this means transparency, accountability, and trust.
Thanks to the integration with the alarm receiving centre, manually phoning in alarms is now a thing of the past. Alarm follow-ups are faster, more efficient, and less prone to error. The invoicing process is also linked to the services actually delivered, reducing the risk of lost revenue and improving financial oversight.
The results? Improved response times and higher customer satisfaction—key metrics that are carefully tracked. With SequriX, Globe Security has streamlined and connected the entire process from service execution to invoicing, making the software an essential component of their operations.
Activitity
